Job Description

 

The Position: Office Administrator/Receptionist

Palma Sea School, are looking to appoint an Office Administrator/Receptionist to join our existing and successful team based in Palma De Mallorca, Spain.

Job Types: Full-time, Contract, Permanent

Salary: DOE

The key functions of this role include:

·          To act as initial point of contact over the telephone, email, social media and face-to-face, with a polite and patient manner.

·          Offer full administrative support to the training centre, including taking and handling personal information, maintaining attendance lists for courses and updating company databases.

·          To take payments and bookings, to manage the data required as part of these processes and to record the details into the relevant files and databases.

·          Manage company social media pages and channels of communication.

·          Point of contact with key clients, keeping them informed of course dates, delegate feedback and handling their booking requirements.

·          Liaising with other staff and instructors to effectively manage day to day challenges, processes and queries.

Essential Skills:

· Strong communication skills, able to convey clear and precise information.

· Social Media savvy – regularly updating and monitoring social media including Facebook, twitter, linkedin and Instagram. Creating relevant and eye-catching social media content relevant to our courses and/or the industry.

· Attention to detail.

· Proficient in Microsoft Office (Word, Excel, Publisher, etc..) as well as experience using CRM systems.

· Some knowledge of or experience in the maritime sector would be advantageous but not essential.

· Energetic and pro-active approach

The Benefits:

· Everyone who joins the company will be rewarded with a competitive salary

· Statutory Holiday entitlement

The Company:

As one of the Palma’s leading Maritime Training Centres, we pride ourselves in providing quality training for all and have been for over 15 years.

Palma Sea School is a recognised RYA and MCA accredited training provider. All of our instructors are highly qualified with a wealth of local knowledge to navigate and teach practical courses around the Balearic islands.

Hours of Work and Pay:

 

The position will be 5 days a week full time. Your working week will consist of 40 hours – 08.30 – 17.30, with 1 hour’s break each day.

 

 

 

If you are interested in the position please forward your CV and covering letter to our Uk based Maritime Academy info@southwestmaritimeacademy.com with Palma Sea School in the subject heading.